Service Management

Digital Transformation Today
More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Make your enterprise resilient with critical event management
Many enterprises are under-prepared or lack the technology to respond well to critical events like these: Read...

Business Growth and Agility in the Cloud - Infor vs NetSuite
If you want to go further, grow faster and achieve more than your competitors, you need to have the right...

Cloud: Be Smart
Cloud' is the buzzword for the last few years when it comes to IT infrastructure, isn't it? And it has...

6 Trends ITSMs Must Address
Businesses in the IT Service Management (ITSM) sector are undergoing significant change. VARs, MSPs and...

Cloud Computing for Dummies
Cloud computing is a topic that technology pros need to know to stay ahead of the computing game. Cloud...

The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...
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