Service Management

The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...

High performance with distributed caching
For many web, mobile, and IoT applications that run in clustered or cloud environments, distributed caching...

Microsoft Teams and Telephony
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations...

Security Operations Use Case Guide
Responding to security incidents and vulnerabilities is an ongoing process, and you know that reacting...

Modernize the customer experience with your apps
Delighting customers starts with the right cloud foundation, Understanding the multi-cloud world is critical...

IoT Smart Cities & Buildings
Many of today's commercial buildings predate modern energy-saving tools and techniques. That means they...
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