Service Management

Privilege Access Management Buyers' Guide
Security breaches show no signs of slowing, and credential theft is the number one attack vector. Privileged...

The Book of Knowledge -Customer Experience
Every customer interaction matters. But how can you deliver effortless experiences that build long-term...

Business Growth and Agility in the Cloud - Infor vs NetSuite
If you want to go further, grow faster and achieve more than your competitors, you need to have the right...

The Book Of Knowledge - Operating Excellence
Customers and employees now demand that enterprises make their operations more responsible, effective...

4 Steps to Establish an Employee Experience Platform
As employees continue to work from anywhere, they expect their workplace to up-level through technology...

2019 IT Skills and Salary Report
The 2019 IT Skills and Salary Report provides the most informative and revealing insights into the inner...

Evolving Customer Experience and Expectations in Australia
Delivering a great customer experience is essential in any business. It drives loyalty, customer retention...

Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...

Intelligent Authentication and Fraud Prevention Intelliview
In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...

Case Study – JUSTWork
JUSTWork wants to invigorate the concept of the workplace. For that to be possible, JUSTWork needs an...

Migrating Apps to the Cloud in 5 Steps
Cloud applications, platforms and services are changing the way enterprises compete for customers. The...
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