Service Management

Digital Transformation Today
More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

2020 IT Skills and Salary Report
The COVID-19 pandemic has placed greater emphasis on the need for skilled IT and tech professionals to...

4 steps to optimize your organization to accelerate transformation
Enterprises are working to create a digital foundation for process standardization and automation while...

How 5 Enterprises Consolidated ITSM to Reduce Costs
See how five leading brands modernized ITSM with ServiceNow. For businesses that want to transform, modernizing...

Cloud Computing for Dummies
Cloud computing is a topic that technology pros need to know to stay ahead of the computing game. Cloud...

2019 IT Skills and Salary Report
The 2019 IT Skills and Salary Report provides the most informative and revealing insights into the inner...

Forrester Wave, We're a leader!
VMware Carbon Black Named a Leader in The Forrester Waveâ„¢: Endpoint Security Software As A Service,...

GBS on Now - Make work flow across the silos
Today, there is a need to re-imagine the role of delivery structures within the enterprise. A new global...

Optimal Workload Placement for Public, Hybrid, and Private Clouds
The needs and goals of every organization and industry differ, making it impossible to adopt a one-size-fits-all...

The Total Economic Impactâ„¢ Of ServiceNow Field Service Management
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

Security Operations Use Case Guide
Responding to security incidents and vulnerabilities is an ongoing process, and you know that reacting...

Addressing Security Challenges in Hybrid Cloud Environments
Enterprises are increasingly using hybrid environments, but this move can come with risks and challenges...
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