CRM
Top 3 Challenges your Team Faces when Building in the Cloud
And what it means for your business. Today's cloud and security teams are asked to do more with less. Although...
Solve your call center’s seasonal capacity problem
Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there's...
Choosing a collaboration platform
Collaboration software can do so much more than simple messaging or conferencing. With the right platform,...
The Evolution of Hyperconvergence
This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...
Top 3 Challenges Your Team Faces When Building in the Cloud
Today's cloud and security teams are asked to do more with less. Although the capabilities and cost of...
Optimize Data Protection for VxRail
As customers look to create scalable hybrid cloud platforms that help drive innovation and competitive...
A CIO's Strategy Framework for Disruptive Transformation
This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...
Valoir Report: Third-Party Support Goes Mainstream
Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini...
Choosing the Right Cloud Provider for your Business
As cloud computing becomes an increasingly important part of any IT organization's delivery model, assessing...
The 3-2-1 Data Protection Rule and Hybrid Cloud Backup with NetApp
IT teams are under extreme pressure to improve backup, disaster recovery and data protection to eliminate...
Chatbot Starter’s Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...
The State of Office 365 Performance
Microsoft Office 365 adoption has been growing at the rate of nearly 3MM users per month. How are IT...
The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...
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