CRM

Top Workplace Trends 2023 (& Why Communications Are Essential)
What changes are coming for your organization in 2023? Looking ahead is essential for successful businesses....

Go Mainstream with SD-WAN: Migration Best Practices
Over the last couple of years, SD-WAN technology has matured into a mainstream solution. Yet, the most...

High performance with distributed caching
For many web, mobile, and IoT applications that run in clustered or cloud environments, distributed caching...

Rackspace Fanatical Support for AWS
As organizations move their workloads from traditional data centers to AWS, IT security paradigms are...

Barometer of Cloud Telephony Adoption in Europe
An economy based on distancing has emerged following the COVID-19 crisis that has affected European companies....

8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...

HR Service Delivery Transformation Whitepaper
Learn how IT teams can use Workday Help to improve the employee experience instead of customization via...

Today's Process Automation is Built on Low Code and Integration
Innovation and digital transformation are a matter of growth and survival for today's businesses. Companies...

Chatbot Starter’s Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...

Valoir Report: Third-Party Support Goes Mainstream
Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini...

Backup ROI for Dummies
Takeaways from downloading the executive brief: Why wait until something fails, breaks, is overwritten...

Study shows retailers ignoring tools to fight shopping cart abandonment
The differential between the close rate of brick and mortar stores (30%) and online stores (3%) is encouraging...
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