CRM
UCaaS: Cloud Calling
Cloud Calling provides a secure and resilient platform of feature rich voice communications with true...
Data Protection Playbook for All-Flash, Cloud-Ready Storage
Learn how to bring unparalleled flexibility and scalability to the way you protect your mission critical...
The US Customer Experience Decision-Makers' Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...
Box and ECM: Key integrations that drive digital transformation
Legacy ECM solutions simply can't keep up with the way you work today. Work is more mobile, more collaborative,...
Unified Promotions: An Offer Hard to Resist
Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...
10 ways voice will disrupt the workplace in the next 5 years
The way businesses adapted to COVID-19 was nothing short of remarkable. Entire companies shifted from...
10 Endpoint Security Problems and How to Solve Them
Companies are facing massive cybersecurity challenges – many of which are rooted in the endpoint. In...
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...
Parivartana - The Role of Data and Analytics in Social Transformation
From personalized healthcare to digital farming, and from energy management to digital governance solutions,...
Tanium Insights: It's Time to Ditch the VPN for Zero Trust
Many organizations have started adopting zero trust strategies to protect their distributed networks...
A CDO’s Guide to Customer Intelligence
To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...
A Zombie's Survival Guide in a Changing Database World
With the rise of autonomous databases – and all the other scary changes in database management systems...
Choosing a collaboration platform
Collaboration software can do so much more than simple messaging or conferencing. With the right platform,...
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