CRM
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...
Dropbox Business: Getting the most from collaboration
In this increasingly data-driven age, it's no surprise that humans generate a staggering 2.5 quintillion...
The Definitive Guide to Sharepoint Migration Planning
If I've learned anything in more than a decade of working with SharePoint, it's that migration is more...
5 Phases for Enterprise Migration to Amazon Web Services (AWS)
Learn about the resources, skills and processes you need to move your data to the cloud. Download now...
Unlock the Power of Hybrid Cloud with Consistent Operations
Hybrid cloud creates new possibilities for IT organisations, opening the door to cost-effective scalability,...
Executive Guide to Selecting A Cloud-Native Development Platform
Successfully delivering production-ready, cloud-native applications and microservices involves many closely...
The Ultimate CX Agent Guide
Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...
8 Business Drivers That Motivate Cloud Migrations
8 Business Drivers that Motivate Cloud Migrations Why do today's businesses migrate to the cloud? At...
Get Cloud-Ready with SD-WAN
An enterprise-grade SD-WAN solution gives you the ability to realize the speed and agility you need to...
7 Steps To Get Started with Microsoft Azure
Ready to start using Microsoft® Azure®, but not sure how to get started? Good news: Getting started...
NoSQL for Dummies
This easy to read guide to NoSQL databases provides the type of no–nonsense overview and analysis that...
Bring world-class customer experiences and calling into Microsoft Teams
Microsoft 365 is a key platform for employee productivity for organizations everywhere. Those organizations...
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