Project Management

E-signatures for Global Businesses
This eBook covers the benefits and challenges of electronic and digital signatures, compliance considerations,...

Optimal Workload Placement for Public, Hybrid, and Private Clouds
The needs and goals of every organization and industry differ, making it impossible to adopt a one-size-fits-all...

The CIO's Guide to Cloud Data Management
Data is power. How you use it and how you protect it is critical. As a CIO, you are responsible for leading...

4 steps to automate and connect your organization
Every organization should be able to connect any system to ServiceNow to drive end-to-end process automation....

7 Leading Machine Learning Use Cases
Machine learning drives results While machine learning has moved beyond the hype to become a meaningful...

Building the digital workplace
The days when having a job meant traffic jams, cubicles, and a 9-to-5 schedule are coming to an end....

ITSM Pro: Beyond out-of-the-box
Deliver an AI-powered employee experience across any system with Automation Engine. IT organizations...

8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...

Driving Radical Business Transformation
Increasing Productivity, Unlocking New Revenues, and Powering Competitive Advantage For many years, IT...

The Evolving Workplace: Everything as a Service
Innovations in technology disrupt traditional business models. One way companies are already starting...

Taking the Next Steps Towards Data-Driven Government
The first and most obvious phase of digital transformation, the digitalisation of services, has been...

Change management blueprint for contact centre digital transformation
The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...

Cloud: Be Smart
Cloud' is the buzzword for the last few years when it comes to IT infrastructure, isn't it? And it has...
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