THE SUSTAINABILITY IMPERATIVE 2022: Driving ESG Impact and Value Through Technology

Business today is interlinked with environmental, social, and governance (ESG) responsibilities. The triple bottom line concept of people, planet, and profit is becoming more commonly accepted by organizations worldwide with board members looking at steering their organizations into purposeful actions. C-suites are embracing ESG practices across their businesses, as they see the impact of ESG not only on society and the environment, but also on improving their operational and financial performance and increasing product innovation.
In September 2021, IDC conducted a global survey, sponsored by ServiceNow, with senior executives to gather insight into their current ESG strategies and business priorities leading into 2022. The results of this research provide critical executive insights into what is shaping ESG leadership, investments in enabling technologies, and intended outcomes.