Employee Experience

A CIO’s Strategy Framework for Disruptive Transformation
This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...

The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...

What Every Distributed Workforce Needs
Adopt a digital-first strategy for your distributed workforce To help your 'anywhere organization' succeed,...

The path to modern endpoint management is easier than you think
Setting up employee devices and supporting legacy applications has always been a drain on IT's time....

Forrester Opportunity Snapshot: Zero Trust
Cloudflare commissioned Forrester Consulting to explore the impact of 2020's disruptions on security...

How to Build a Cyber-resilient Business Ready to Innovate and Thrive
This eBook discusses if, and to what degree, an organization's adoption of a strong cyber-resiliency...

2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

How to Integrate DocuSign
A smooth integration is key to the success of any digital transformation project. Many organisations...

Checklist: How good is your communications system?
How good is your communications system? Today's work takes place in the office, at home, and everywhere...

CCW Digital’s Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

An Analysis of Employee Turnover Intentions
One out of every four employees is still thinking about quitting. Are yours? Drawn from over 190 million...
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