As global workloads accelerate, the need for greater agility and global deployment options have driven...

As consumers and customers, we are accustomed to easy, intuitive, and superfast transactions driven by...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

Make the Most of Your Essential Data Today's customers are connected. They want information at their...

This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...

Protect your business and family against cyber attacks Cybersecurity is the protection against the unauthorized...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Adopting a zero trust security model — authenticating and authorizing every request, device, and user...

Enterprise resource planning ranks high among the most comprehensive, powerful data management solutions...

Cloud Calling provides a secure and resilient platform of feature rich voice communications with true...

Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...

Two thirds (65%) of IT decision-makers admit the conventional systems and approaches in use today aren't...

As enterprises embrace digital transformation, the adoption of software-as-a-service (SaaS) is robust...