Cloud Software
Flexible for the future
IT decision makers are tackling a major challenge: how can we architect our IT in a way to maximise access...
Unified Promotions: An Offer Hard to Resist
Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...
A New Paradigm for Salesforce Testing
Just as low-code and no-code development tools are transforming velocity for the new ways that we work,...
Cloud Operating Model for Dummies
There's no denying we live in the cloud era. Organizations now deliver cloud services to help people...
IDC research: Evolution of the Service Experience
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales...
Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...
Create crucial trust
Learn the unexpected power of connecting operations across the enterprise to seize the upside and mitigate...
The Book of Knowledge -Customer Experience
Every customer interaction matters. But how can you deliver effortless experiences that build long-term...
Book of Knowledge for Customer Experience
Technology is always evolving, and customer expectations are evolving with it. ServiceNow is helping...
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