Cloud Computing
Navigating the Cloud: Key factors for long term success
The cloud is not only here to stay, its impact is growing. As cloud-based solutions and capabilities...
The six elements of cloud success
The destination is 'the cloud' but for many the question remains 'how?' You've heard the stories, good...
The Innovator's Guide to the Digital-first Contact Center
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...
Report: Forrester TEI for CSM
To deliver effortless, end-to-end customer experience every time, all parts of your organisation need...
A Simpler, Smarter Approach to Mac Management
Mac devices are making massive inroads across every industry, as more companies offer Mac as a choice....
32 Security Experts on Changing Endpoint Security
For many companies, the modern business environment has become a mobile workplace in which employees...
Manufacturing Transformation: Journey to the Cloud
Practical ways to achieve smarter, faster, and more responsive operations. Cloud is at the heart of digital...
NERC CIP Best Practices: The Tripwire Approach
Industrial operators beholden to the North American Electric Reliability Corporation Critical Infrastructure...
Aberdeen Customer Operations
This report by Aberdeen reveals the role and impact of customer operations on service and back-office...
Transform your business with machine learning
8 stories of machine learning success By providing the broadest and most complete set of machine learning...
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