Artificial Intelligence

IDC research: Evolution of the Service Experience
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales...

Staying Agile in Retail's New Normal
When facing disruption, retail organizations that can scale with change hold a sizable advantage. In...

A Planning Guide for Media Organizations
As the world continues to change, media organizations that want to stay ahead must quickly learn how...

Best Practices in Content Management IT Edition
Six companies reinvent their content without reinventing the wheel. As an IT professional, you're charged...

Four Steps to Analytics Governance
Digital Transformation has accelerated through the roof since the beginning of 2020. According to recent...

Effortless Service, Happier Customers
This eBook reveals expert insights into how your contact center can effectively implement self-service...

Personalization powered by machine learning
Create relevant, personalized customer experiences with machine learning Personalizing content for online...

Modernize your BI Experience - Qlik Sense® and QlikView®
This datasheet provides a brief overview of the Analytics Modernization Program, which offers low-friction,...

The New Retail Model: A Four-Step Guide to True Algorithmic Retailing
There is one thing successful retailers have in common, particularly in these uncertain times: a firm...
Sign up for IT Tech Publish Hub
As a subscriber you will receive alerts and free access to our constantly updated library of white papers, analyst reports, case studies, web seminars and solution reports.