Apple
Functional Programming For Dummies
Using functional programming techniques can make you incredibly efficient when solving certain problems...
The Ultimate CX Agent Guide
Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...
Two-Factor Authentication Evaluation Guide
In this guide, you will learn how to evaluate a solution based on: ...
Where you need trust, you need PKI
On a rainy summer day in 2013, a small, float-equipped plane stalled while flying low over the mountains...
Ecommerce site search trends 2021: 900 retailers share their successes
We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...
2020 Customer Experience (CX) Transformation Benchmark
During the pandemic, consumers are turning to customer service more than ever, thus it has become an...
The top 3 benefits of predictive intelligence in service operations
The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....
The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...
The US Customer Experience Decision-Makers’ Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...
Cyber Attack Trends: Check Point’s 2022 Mid-Year Report
The war in Ukraine has dominated the headlines in the first half of 2022 and we can only hope that it...
Ransomware Protection with Veritas NetBackup Appliances
Download this whitepaper to discover how to protect your backup and recovery infrastructure from attacks....
Employees are choosing how they work
'The measure of intelligence is the ability to change.' To remain connected, productive and secure in...
2021 State of Malware Report
The story of 2020 is of the devastating COVID-19 pandemic, and of how the world adapted. The story of...
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