Latest Whitepapers

Get a Fast Office 365 User Experience
Recommendations for a smooth migration, fast results. A Microsoft Office 365 migration can be daunting....

2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...

Multi-Cloud IT Executive Buyer's Guide
Intentionally establishing a multi-cloud strategy is a powerful way to modernize your IT infrastructure...

A Smarter Contact Centre for Employee and Customer Experience
For years, customer service has prioritized cost containment and contact deflection. Today, rising customer...

High Speed Network Encryption
High Speed Encryption (HSE) secures data in transit and data in motion, as it moves across the network...

The Total Economic Impact Of PayPal's Enterprise Payment Solutions
PayPal's enterprise solutions deliver enterprise-level credit card and alternative payment processing...

Five Ways to Reduce the Cost and Complexity of File Sharing
There are two ways a legacy technology solution gets retired. Gradually, and all of sudden. No one likes...

Combining IT operations management and security operations using AIOps
Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...

Part Five - Futureproofing your cybersecurity strategy
Payment fraud occurs when a thief steals someone's payment information to make unauthorized transactions...

Don't pay the ransom
In simple terms, ransomware is malicious software that either encrypts your data or otherwise stops you...

Multicloud and Hybrid Cloud
This pathfinder paper navigates decision-makers through the issues surrounding multicloud and hybrid...
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