2022 State of Customer Experience Technology
Business and technology leaders at companies large and small, across multiple industries, have identified customer satisfaction as a top business priority. In the contact center, they're significantly more focused on ensuring customer satisfaction than they are about achieving agent productivity. In order to achieve solid success metrics, they need a well-defined customer experience (CX) strategy backed by an innovative technology partner.
This report will discuss details around the aforementioned technology trends, backed by data from Metrigy research studies.
Read More
By submitting this form you agree to RingCentral contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. RingCentral web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: Analytics, Applications, Artificial Intelligence, Cloud, Collaboration, Digital transformation, ERP, Predictive Analytics
More resources from RingCentral
MetriStar Top Provider Award Contact Center P...
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based ...
Enhancing Teams with enterprise-grade telepho...
Today's businesses depend on a robust communications experience to drive innovation, and phone calls are at the heart of that experience.
How...
2022 State of Customer Experience Technology
Business and technology leaders at companies large and small, across multiple industries, have identified customer satisfaction as a top business p...