Telecommunications
Conversational AI and Automation Are Transforming Customer Service
Throughout the pandemic, one of the hardest hit areas of business has been the contact center. Starting...
Tackling Content Sprawl with Governance Designed to Support Remote Work
In the heart of central London is a workplace specialist built withsomething different. While the historic...
Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...
Application Modernisation with Speed
For complex and highly regulated industries like financial services and telecommunications, the rate...
Securing high tech industry network data
We all understand the negative impact of data loss, so why is it that so many organisations seem to be...
Brilliant Experiences, Channel by Channel
Communicating in ways that speak to each individual customer, is what allows brands to build strong relationships....
The Fastest Way to Modernize Apps Isn’t What You Think
When it comes to digital transformation, we hold these truths to be really, really evident: • Organizations...
Unified Promotions: An Offer Hard to Resist
Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...
PHP, MySQL, and JavaScript All-in-One For Dummies
Get the basics on four key web programming tools in one great book! PHP, JavaScript, and HTML5 are essential...
A Public Sector Guide to Getting More From IT
The Covid-19 global pandemic has had a huge impact on organisations of every size and in every sector,...
Insider’s Guide To Choosing a DNS Service
The need that DNS (the domain name system) was created to address seems simple enough: where can I find...
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