Service Level Management

Digital Transformation Today
More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

Getting to digital experience excellence
With our Digital Acceleration program, you'll work with Adobe strategy consultants to uncover KPIs and...

Modernizing Your Data Center Is Your Ideal ‘Next' Move
Traditional enterprise infrastructure is under tremendous pressure to deliver far more than it was designed...

The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

The growing role of web browsers to support Cloud Workers
Forrester Research studied how technology is changing as workers spend more time in the cloud. The Cloud...

The 10 Universal Truths of Identity and Access Management
Most organizations implement technology to do things better, deliver higher value, fulfill their mission...

Trends in Hybrid Cloud
Cloud computing has helped many enterprises transform their IT practices over the past five years, but...

Windows Virtual Desktop Jumpstart
Not all applications are web-based or designed to run from the cloud. Many applications still require...

Modernize the customer experience with your apps
Delighting customers starts with the right cloud foundation, Understanding the multi-cloud world is critical...

Getting Started with Advanced Analytics
This planning guide provides valuable information and practical steps for IT managers who want to plan...

The Role of Cloud in European Business Transformation
NetSuite and Frost & Sullivan have conducted a survey of 1,425 CEOs, CFOs, CIOs and IT Directors across...
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