Digital transformation

MetriStar Top Provider Award Contact Center Platforms
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...

Making the Move to Cloud-Based Archiving: A Step-by-Step Guide
Our digital world is generating a massive explosion of data coming from multiple communication channels....

6 Ways to Future-Proof the Hospitality Workforce
A guide on how a workforce management strategy can help manage the hospitality labor problem. ...

Why automation is essential for cyber resilience
Digital transformation makes today's businesses more productive and more vulnerable to cyberattacks....

IDC research: Evolution of the Service Experience
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales...

5 steps to successfully deploying a healthy CMDB
Your path to total service visibility and great service availability. Your CMDB is a critical tool for...

The CIO’s Guide to Transformation with AppExchange
A huge part of a CIO's role is 'keeping the lights on'. They are responsible for making sure systems...

4 Case Studies Show How IT Can Improve Employee Experiences
Trends Are Shifting, and Expectations Are Rising Over the past 10 years, the way people use technology...
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