Video Overview of Vonage Contact Center and ServiceNow - Vonage Contact Center (VCC) for ServiceNow integrates...

Today's world is based on the hybrid cloud. Business interactions occur on-premises, through digital...

The COVID-19 pandemic has placed greater emphasis on the need for skilled IT and tech professionals to...

If you use Oracle technologies, you may be relying on Oracle Enterprise Manager (OEM) to manage your...

The rise of modern apps brings new challenges. When enterprises build, deploy, and manage modern apps,...

In this book, you get an idea of the vast potential for unstructured data — and also the infrastructure...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Advania is an official partner for 4Industry, the digital knowledge management platform for the manufacturing...

This paper delivers guidance for using Dell EMCTM PowerStoreTM T model arrays in an Oracle® 12cR2 (and...

Data is one of the most strategic assets for any business because it fuels digital transformation. The...

The threat of a security incident or critical error is very real, and it's something that auditors are...

For today's internal audit teams, the audits themselves are only one part of a growing scope of responsibilities. Executives...

Disruption -- whether big (COVID-19) or small (new start-up competitors) -- has more or less become commonplace...

Businesses are turning to data and the power of advanced analytics to redefine their industries and unlock...