The ability to move fast and having a rapid response to change is needed for businesses to innovate faster....

Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations...

Machine learning is evolving faster than ever – AI and analytics can give you the capabilities to become...

Intentionally establishing a multi-cloud strategy is a powerful way to modernize your IT infrastructure...

AXA, the #1 ranked global insurance company, wanted to strengthen relationships with independent brokers...

As the world continues to change, today's retail CIO is being asked to ensure technology can keep pace....

As companies grow more skittish over rising economic volatility and intensifying geopolitical tensions,...

Although the acronym sounds techie, its effects go far beyond the Network Operations Center. Software...

IDC spoke with organizations to understand the IT and business impact of running applications on VMware...

Data Management Patterns for Next-Generation Analytics and AI. Modern data management practices raise...

According to an IBM study, the vast majority of organisations surveyed are unprepared to respond effectively...

Building a Digital Infrastructure for the Entire Organization Today's business world increasingly demands...

A critical business edge comes from employees who are engaged, inspired and happy–thanks to the right...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...