AIM
How to chose a managed extended detection and response solution
Managed Detection and Response (MDR) solutions are specialized security services that allow an organization...
IDC Tech Spotlight: Employee Experience
A mature employee experience program can simplify workflows across interfaces, online systems, apps,...
2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...
Seven Major Challenges Impeding Digital Acceleration
In today's digital marketplace, speed and availability are essential. Organizations turned to digital...
14 innovative personalisation ideas for the digital-first customer
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....
High Security 'to Go'
In the wake of digitalisation, the trend towards mobile work practices is also leading to profound changes....
The Inner Circle Guide to AI, Chatbots and Machine Learning
The Inner Circle Guide to AI, Chatbots and Machine Learning is part of a series of analyst reports investigating...
Slash Cloud Backup Costs with Quest QoreStor
Object storage, often referred to as object-based storage, is a data storage architecture for handling...
Advanced Threat Research Report October 2021
As 2021 progressed through its second quarter and into the third, cyber criminals introduced new—and...
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